Pam20/02/2025Trustindex verifies that the original source of the review is Google. Fiona was the lady we dealt with and did a superb job. She understood our wishes, needs and also helped with some concerns. Fiona is very friendly and explained everything clearly and communicated well throughout Everything ran smoothly from start to finish and we thank you for all your help at this sad time. I would definitely recommend this company and of course Fiona. Thank you again. karen simpkin28/12/2024Trustindex verifies that the original source of the review is Google. Fiona Turton was extremely helpful and caring. She helped my mum organise a beautiful funeral for my father. She showed amazing care for mum and made the experience so positive. The celebrant Julie Marsh was so understanding of my mums requirements and this also made mum so comfortable about the whole experience . Thank You. Clare Raine18/12/2024Trustindex verifies that the original source of the review is Google. Fiona who dealt with everything from initial contact through to helping my Husband and his Brother choose Flowers for their Mum, and getting the Order of Service just right with me via the phone could not have been better, kinder or more professional. The Funeral Attendants on the day were immaculately turned out, compassionate, respectful and very helpful. We as a family are very grateful for their service and support at a very emotional time. We would wholeheartedly recommend Tomlinson & Windley Penelope Dick08/11/2024Trustindex verifies that the original source of the review is Google. The sudden death and repatriation of my husband have been the most difficult and painful experiences I have ever had. If it hadn't been for Fiona, I'm not sure I would actually have survived it. Her and other members of the team have gone above and beyond with their care and compassion and this has been pivotal in helping me cope at this terrible time. I can't thank Fiona and Doug enough for their support. M “Eme” Rivas10/10/2024Trustindex verifies that the original source of the review is Google. There are many things I could say about the wonderful Fiona at Tomlinson and Windley. We feel so fortunate to have come across such a compassionate, caring and kind lady who literally wrapped her arms around our family during the worst time of our lives. Fiona is very thoughtful experienced in her role and she does it with heart. As my dad put it, “she is definitely in the right job!” Fiona calmly explained the process involved in arranging the service, and skilfully steered us towards making those difficult decisions. Her recommendations were so helpful too! Fiona went over and above to support our family and always kept us updated. We asked many questions and had specific requests, and nothing fazed her. Fiona understood what it meant to us to make our mum’s service as personal and possible, and that it reflected our culture. Everything was perfect, and as a family we will never forget this very special lady. All the staff we came across at John Heath & Sons were sensitive, professional and warm. The conductor Colin paged the hearse, and it was very moving to see our beloved mum honoured this way. From all the family, much appreciation and gratitude for the excellent service you have all provided us. Trotty Trottrots08/10/2024Trustindex verifies that the original source of the review is Google. Thank you to all the staff especially Fiona for being so kind, patient and helpful when arranging my mum's funeral in July 2024. Parminder Singh20/09/2024Trustindex verifies that the original source of the review is Google. Fiona and her team are exceptional! I cannot sing their praises enough! They helped, supported and guided me through the hardest moments of my life and the care, attention, time, empathy and compassion given was / is second to none. I have never met anyone so kind. My family is of South Asian decent and Fiona accommodated our traditions with the upmost care and attention. Such a special place, team and person. Thank you again Margaret Fuller28/08/2024Trustindex verifies that the original source of the review is Google. Just sending a very positive review to the lovely Fiona for being so caring and compassionate at such a difficult time for my late husband‘s funeral. Nothing was too much trouble. I would wholeheartedly recommend Fiona and the team at Tomlinson and Windley in the future. Laura Nikolak20/08/2024Trustindex verifies that the original source of the review is Google. Very professional and compassionate. Highly recommended if you unfortunately need the services of a funeral directors. They were very supportive at a most difficult time for my family. Thank you for your kindness and service. Helen Crossley16/08/2024Trustindex verifies that the original source of the review is Google. The service we received from Fiona at Tomlinson and Windley for our Mums funeral was exceptional . With Fiona’s help to plan all aspects of the funeral and with the involvement of the cortège staff and pallbearers on the day, we felt that we were able to give our Mum the send off she deserved. We felt that our Mum was looked after with dignity and respect by all the staff involved. Fiona was always at the end of the phone throughout the planning process, making a difficult time a lot easier. I would definitely recommend Tomlinson and Windley.Load moreGoogle rating score: 5.0 of 5, based on 37 reviews,showing our latest reviews